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- Getting startedWhat Influgen does and how to set up your first influencer.3 articles
- Connect your accountsLink Instagram, TikTok, YouTube, Pinterest and X, and fix connections that stop working.7 articles
- Posts, review and publishingHow posts are made, reviewed, scheduled and published.4 articles
- Picture and video qualityGet better results from your influencer's photos, voice and videos.2 articles
- Credits and billingPlans, credits, invoices, payments and refunds.4 articles
- Your accountSigning in, email, notifications and deleting your account.2 articles
- The mobile appInstall the app, sign in, get notifications and approve posts on your phone.1 article
- TroubleshootingSomething not working? Start here.5 articles
Popular articles
- Create your first influencerGetting startedPick a look, choose a face, then give your influencer a story and a personality. It takes a few minutes, on the web or on your phone.
- Your free trial and account activationGetting startedYour free trial lasts 7 days and starts when your spot opens. No card is needed. Here is what happens before, during and after it.
- Connect your Instagram accountConnect your accountsLink an Instagram professional account to each influencer so approved posts can go out. You sign in on Instagram, never with us.
- Review and approve postsPosts, review and publishingToday is where your influencer's posts wait for your decision. Approve a post to schedule it, edit it, or reject it, on the web or your phone.
- How credits workCredits and billingCredits pay for what the AI makes: pictures, videos and voices. See what uses them, what is free, where to check your balance, and how to top up.
- My influencer isn't postingTroubleshootingNothing new is going out. Check these common reasons in order: waiting for your spot, paused, waiting for your approval, no linked account, or no credits.
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Email [email protected] and we'll get back to you. Once you have an account you can open tickets from here, attach screenshots and follow the answers.