Terms of Service

Terms of Service

Terms governing use of influgen.ai, including AI-generated content, social publishing integrations, billing, privacy, and dispute resolution.

Effective date: March 17, 2026

1. Acceptance of Terms

These Terms of Service form a binding agreement between you and Hakan Kozakli, operating influgen.ai ("influgen," "we," "our," or "us"), and govern your access to and use of the influgen.ai website, applications, generated media workflows, scheduling tools, analytics, and related services.

By creating an account, starting a free trial, purchasing a subscription or credit pack, connecting a social media account, or otherwise using the service, you agree to these Terms and our Privacy Policy. If you do not agree, you must not use influgen.ai.

You must be at least 18 years old to use the service. If you use influgen.ai on behalf of a company, agency, client, or other organization, you represent that you have authority to bind that organization to these Terms.

2. Account Registration and Security

You must provide accurate, current, and complete registration information, keep that information updated, and maintain only the accounts and seats that are authorized for your use. Each login is personal to the assigned user and may not be shared, sold, rented, or transferred without our written approval.

You are responsible for safeguarding your credentials, devices, and recovery methods and for all activity that occurs under your account. You must promptly notify us at hello@influgen.ai if you believe your account or a connected social platform has been compromised.

If you register or sign in through Google OAuth, Facebook OAuth, or email one-time passcode flows, you authorize us to rely on the profile, authentication, and account data provided through those services. Your use of those authentication providers is also subject to their separate terms and privacy notices.

3. Service Description

influgen.ai is an AI-powered influencer content creation and publishing platform. The service may allow you to create AI characters, upload references, generate images and videos, draft captions and content plans, schedule or publish posts to connected channels, manage review workflows, and analyze performance.

The service uses third-party infrastructure and model providers, including fal.ai for image and video generation, Anthropic for text generation and planning features, Stripe for billing, and S3-compatible storage such as MinIO for generated assets and related files.

We may add, remove, suspend, or modify features, workflows, limits, models, integrations, and plan entitlements at any time. New features may be subject to additional product-specific terms presented inside the service.

4. AI-Generated Content and Output Risks

Outputs generated through influgen.ai are created by machine learning systems and may be inaccurate, incomplete, biased, offensive, misleading, low quality, or unavailable. Generated outputs may also resemble content created for other users or generated by other services, and we do not guarantee uniqueness, exclusivity, or freedom from third-party claims.

You are solely responsible for reviewing, editing, approving, and deciding whether to use any generated output before publication, distribution, advertising, monetization, or reliance. influgen.ai does not provide legal, accounting, medical, investment, employment, platform policy, or regulatory advice, and AI outputs must not be treated as a substitute for professional review.

We are not responsible for hallucinations, factual errors, unsafe recommendations, brand safety failures, or offensive or infringing material produced by models, users, or third parties. You assume the risk of using any prompt, suggestion, caption, media asset, or publishing recommendation generated through the service.

5. Your Content, Inputs, and Rights Clearances

You are responsible for all prompts, uploads, reference images, video clips, captions, voice samples, brand assets, character settings, publishing instructions, and other content that you submit to the service (collectively, "Inputs"). You represent and warrant that you own or have all rights, licenses, consents, and permissions necessary to use those Inputs and to allow us and our service providers to process them under these Terms.

You must not submit Inputs or create outputs that infringe intellectual property, privacy, publicity, moral, biometric, contract, or other rights of any person or entity. If your content includes a person's likeness, voice, image, name, or persona, you must have valid and documented permission to use it for the intended purpose.

You remain solely responsible for the legality, truthfulness, substantiation, endorsements, disclosures, and regulatory compliance of all content you publish or instruct us to publish, including any advertising, affiliate, sponsored, political, health, or financial content.

6. Content Ownership and License

As between you and influgen.ai, and to the fullest extent permitted by applicable law, you retain ownership of your Inputs and the generated images, videos, captions, and other outputs created for your account. Ownership does not excuse you from obtaining any required third-party permissions or complying with these Terms, provider terms, or applicable law.

You grant influgen.ai and our subprocessors a worldwide, non-exclusive, royalty-free license to host, store, copy, transmit, display, format, transform, back up, and otherwise process your Inputs and outputs as necessary to operate, secure, maintain, troubleshoot, improve, and provide the service to you, including serving media files, generating previews, syncing posts, and restoring backups.

We will not publicly market your private generated content as your endorsement without your permission, except that we may use de-identified, aggregated, or statistical information about service usage, performance, and safety to operate and improve the platform.

7. Acceptable Use Policy

You may not use influgen.ai for illegal, fraudulent, deceptive, abusive, harassing, defamatory, hateful, exploitative, or sexually explicit activity, or for content that promotes violence, self-harm, terrorism, child sexual abuse material, non-consensual intimate imagery, or unlawful discrimination.

You may not use the service to impersonate a real person without authorization, create non-consensual deepfakes, fabricate endorsements, mislead consumers, manipulate elections, evade platform enforcement, spam audiences, scrape or exfiltrate data, reverse engineer our systems, probe for vulnerabilities, or build a competing model or service using the platform, outputs, or related metadata except where applicable law prohibits that restriction.

We may investigate suspected violations, remove or block content, suspend publishing access, restrict integrations, or terminate accounts if we believe your use creates legal, safety, reputational, technical, or financial risk for influgen.ai, our users, service providers, or third parties.

8. Social Platform Integrations

influgen.ai may allow you to connect accounts for Instagram, TikTok, YouTube, Pinterest, X, and other third-party platforms so that you can authenticate, schedule, publish, or retrieve metrics. By connecting an account, you authorize us to store and use the relevant tokens, account identifiers, permissions, and metadata needed to provide those features.

You are solely responsible for complying with each social platform's terms, developer policies, music and advertising rules, community guidelines, disclosure obligations, and API usage requirements. You must maintain all permissions required to post, schedule, or analyze content on those platforms.

influgen.ai is not responsible for platform rejections, content removals, demonetization, shadowbans, reduced reach, throttling, suspended integrations, revoked permissions, or account bans caused by your content, platform policy changes, outages, or third-party actions. You may revoke an integration at any time through the provider or your influgen.ai settings, but revocation may disable related features.

9. Billing, Subscriptions, and Credit Packs

Paid features are offered through recurring subscriptions and one-time credit purchases. Unless otherwise stated at checkout, subscriptions renew automatically at the end of each billing cycle until cancelled, and you authorize Stripe and influgen.ai to charge your selected payment method for subscription fees, taxes, and any additional purchases you make.

Plan names, pricing, available billing intervals, credit allocations, feature access, character limits, and overage rules are shown on our pricing or checkout pages and may include Starter, Growth, Agency, or successor plans. Credits are consumed when you run qualifying workflows, including generation, training, media processing, publishing, or other metered actions identified inside the product.

Credits have no cash value, are non-transferable, and may expire, reset, or be forfeited as disclosed on the pricing page, checkout page, or plan details. Except as required by law, fees are non-refundable, unused subscription time is not prorated, and credit packs or promotional credits are not redeemable for cash.

10. Free Trial

influgen.ai may offer a 7-day free trial that includes a limited number of credits, which are currently advertised as 50 trial credits unless otherwise stated during signup. Trial offers are limited to one per person, organization, payment method, and intended business use unless we expressly approve otherwise.

If you provide billing details for the trial, or if billing setup is required before the end of the trial, your selected paid plan will begin automatically when the free trial ends unless you cancel before the renewal time shown in your billing settings or checkout flow. Trial credits that are promotional in nature may expire at the end of the trial or as otherwise disclosed in-product.

We may modify, suspend, or withdraw any free trial at any time, including where we detect abuse, duplicate signups, chargeback risk, or violations of these Terms.

11. Privacy and Data Protection

Our collection, use, storage, and disclosure of personal data is described in the Privacy Policy, which is incorporated into these Terms by reference. By using influgen.ai, you acknowledge that we may process account data, content data, integration data, usage data, and billing-related information as described there.

Where applicable, we will process personal data in accordance with applicable privacy laws, including the GDPR, UK GDPR, and relevant U.S. state privacy laws. If you require a data processing addendum for business use, you may request one by contacting legal@influgen.ai.

12. Intellectual Property

influgen.ai and its licensors own the service, including the software, workflows, interface design, model routing, compilations, trademarks, logos, documentation, and all related intellectual property rights. These Terms grant you a limited, revocable, non-exclusive, non-transferable right to use the service during your permitted access period.

Except as expressly allowed by law or by us in writing, you may not copy, distribute, sublicense, sell, lease, modify, translate, decompile, disassemble, reverse engineer, mirror, scrape, or create derivative services from influgen.ai, nor may you remove proprietary notices or use our branding in a way that suggests affiliation or endorsement.

Third-party software, AI models, payment services, and social platforms made available through the service remain subject to their own rights and rules. Nothing in these Terms transfers any ownership in those third-party services to you.

13. Service Availability and Third-Party Dependencies

The service is provided on an "as is" and "as available" basis. We do not provide a service-level agreement unless we expressly agree to one in writing, and we do not guarantee uninterrupted operation, fixed response times, error-free performance, or preservation of every output or workflow state.

influgen.ai depends on third-party providers, including fal.ai, Anthropic, Stripe, hosting and storage vendors, email delivery tools, and social network APIs. Delays, outages, rate limits, policy changes, moderation actions, or defects affecting those providers may interrupt or degrade your experience and may prevent generation, publishing, billing, or account recovery.

14. Suspension, Termination, and Data Export

You may stop using the service and cancel your subscription at any time through the billing settings or by contacting support, but cancellation takes effect at the end of the current prepaid billing period unless applicable law requires otherwise. We may suspend or terminate your access immediately for breach, misuse, fraud, payment failure, legal compliance, security concerns, or risk to users, providers, or third parties.

Upon termination, your right to use the service ends immediately, but provisions that by their nature should survive will remain in effect, including payment obligations accrued before termination, ownership terms, disclaimers, indemnities, liability limitations, and dispute provisions.

After account closure or termination, we will generally keep your account data and generated content available for up to 30 days so that you can export or recover it, unless we need to retain data longer for legal, security, fraud prevention, tax, accounting, or dispute-resolution reasons. Backup copies may persist for a limited additional period before routine deletion.

15. Disclaimers

To the maximum extent permitted by law, influgen.ai disclaims all warranties, whether express, implied, statutory, or otherwise, including any implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, availability, quiet enjoyment, accuracy, or results.

We do not warrant that outputs will be original, lawful, safe, monetizable, factually correct, on-brand, platform-compliant, or suitable for any specific business purpose. We also do not guarantee audience growth, campaign performance, engagement, revenue, follower retention, advertiser approval, or platform distribution outcomes.

16. Limitation of Liability

To the maximum extent permitted by law, influgen.ai, Hakan Kozakli, and our affiliates, contractors, service providers, and licensors will not be liable for any indirect, incidental, special, punitive, exemplary, or consequential damages, or for any loss of profits, revenues, goodwill, business opportunity, reputation, data, or anticipated savings, arising out of or related to the service or these Terms.

Our aggregate liability for all claims arising out of or relating to the service or these Terms will not exceed the total amount you paid to influgen.ai for the service in the 12 months preceding the event giving rise to the claim. If you have not paid us anything, our aggregate liability will not exceed USD 50.

The exclusions and limits in this section apply regardless of the theory of liability and even if a remedy fails of its essential purpose, but they do not limit liability that cannot legally be limited, including liability for fraud, willful misconduct, or death or personal injury caused by negligence where such limitation is prohibited.

17. Indemnification

You will defend, indemnify, and hold harmless influgen.ai, Hakan Kozakli, and our affiliates, personnel, contractors, licensors, and service providers from and against any third-party claim, demand, action, proceeding, loss, liability, damage, judgment, settlement, penalty, cost, or expense, including reasonable legal fees, arising out of or related to your Inputs, outputs, published content, connected accounts, use of the service, or breach of these Terms.

This indemnity includes claims relating to intellectual property infringement, privacy or publicity violations, defamation, deceptive advertising, platform policy violations, unauthorized use of a person's likeness or voice, unlawful promotions, and any regulatory or consumer protection issues caused by your content, campaigns, or instructions.

18. Governing Law and Dispute Resolution

These Terms are governed by the laws of the Republic of Turkey, excluding conflict-of-law principles. Before starting formal proceedings, each party agrees to try in good faith to resolve any dispute by written notice and informal negotiation for at least 30 days.

If a dispute is not resolved informally, it will be finally settled by binding arbitration in Istanbul, Turkey, in the English language, under the Istanbul Arbitration Centre (ISTAC) Arbitration Rules by a single arbitrator. Either party may seek temporary or injunctive relief in a court of competent jurisdiction to protect confidential information, intellectual property, or security pending arbitration.

Nothing in this section prevents either party from bringing an eligible claim in small claims court or limits any non-waivable consumer protection rights you may have under applicable law.

19. Changes to These Terms

We may update these Terms from time to time to reflect changes to the service, law, pricing structure, providers, or risk profile. If we make a material change, we will provide at least 30 days' prior notice by email, through the service, or by another reasonable method, unless a shorter notice period is required for legal, security, or abuse-prevention reasons.

The updated Terms become effective on the stated effective date. If you continue to use influgen.ai after the updated Terms take effect, you agree to the revised Terms. If you do not agree, you must stop using the service before the new Terms take effect.

20. Contact Information

Questions about these Terms, legal notices, or compliance matters may be sent to legal@influgen.ai. General product and support questions may be sent to hello@influgen.ai.

influgen.ai is operated by Hakan Kozakli and made available internationally from Turkey through https://influgen.ai.

influgen.ai is operated by Hakan Kozakli. Questions about these documents can be sent to legal@influgen.ai or privacy@influgen.ai.