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Credits and billing
Plans, credits, invoices, payments and refunds.
- How credits workCredits pay for what the AI makes: pictures, videos and voices. See what uses them, what is free, where to check your balance, and how to top up.
- Plans, upgrading, downgrading and cancellingCompare Starter, Pro and Agency, change your plan, switch between monthly and yearly, add influencers, or cancel. You keep your credits.
- Invoices, receipts and payment problemsFind your receipts and invoices, add a company name or VAT ID, and see what to do if a payment fails or you are charged twice.
- RefundsUnused purchases can be refunded within 14 days. Used purchases can't, and charges made in error always are. Here is how to ask.
Still need a hand?
Email [email protected] and we'll get back to you. Once you have an account you can open tickets from here, attach screenshots and follow the answers.