Delete your account and what happens to your data

What is deleted

• Every influencer, with their posts, photos, videos and cloned voices.
• Your credits, connected social accounts and API keys.
• The comments, messages and insights we stored for connected accounts.

Credits that are left are lost. Copies of media files in our storage and backups are removed within 30 days. Records we must keep for legal, tax or fraud-prevention reasons, such as payment records, are kept only as long as required. They are no longer linked to your account.

Before you delete

• A subscription paid by card is cancelled right away. You don't get a refund for the rest of the period. If you want to ask for a refund, do it first. See Refunds.
• A subscription bought on iPhone is billed by Apple, and only you can stop it. Deleting your account doesn't. Open Settings, tap your name, tap Subscriptions, and cancel Influgen.

Delete on the web

1. Open Account, then the Advanced tab.
2. Scroll to Delete account.
3. Type DELETE to confirm.
4. Press Delete my account.

Delete on your phone

1. Open Account and settings from the influencer switcher.
2. Under Danger zone, tap Delete account.
3. Type DELETE, then tap Delete my account.
4. Confirm "Delete your account?" with Delete. Keep account takes you back.

If it doesn't go through

• "Your subscription could not be cancelled, so your account was not deleted": try again in a minute.
• "A cloned voice could not be deleted, so your account was not deleted": try again in a minute.

If it keeps failing, contact support.

If you can't sign in

Email [email protected] from the address on your account with the subject "Data deletion request". We delete your account and its data within 30 days and confirm by email.

Only disconnect Instagram

To keep your account but stop using Instagram, open Account, Connections, and press Disconnect. See Connect your Instagram account.